Global Service Jam hosted by MAYA

The Pittsburgh Global Service Jam

February 27 – March 1, 2015

The Global Service Jam is a 48-hour design challenge that takes place around the world over one weekend where each location designs new service solutions around the same theme. Last year, more than 100 cities worldwide participated, and this year MAYA is bringing it to Pittsburgh! At the end of the weekend, everyone uploads and shares their ideas for the world to see. Learn more about the Global Service Jam.

Who can Jam?

The Jam is FREE to anyone interested in service design, creating meaningful customer experiences and solving problems in new and interesting ways. If you are a student, designer or a professional working in the service sector such as retail, banking, healthcare, non-profits, government, we want you to come Jam with us! This will be a great way to meet new people, develop new skills, engage in friendly competition and have lots of fun!

About the Host

MAYA Design is a design consultancy and innovation lab located in downtown Pittsburgh. For more than 25 years, we have been designing products and services at the intersection of information, technology and the human experience.

We collaborate with our clients to develop forward-looking solutions for their most challenging problems. Using human-centered design and an architectural approach, we help organizations harness the power of innovation to grow and thrive. Learn more about MAYA.

Ready to sign up?

The event is FREE to attend, but spots are limited. Register HERE!

Register by Friday, February 20 on Eventbrite. Visit our Facebook page or contact Traci Thomas at for more information.

Pittsburgh Global Service Jam Schedule*

MAYA Design
444 Liberty Ave., Ste 1600
Pittsburgh, PA 15222

Friday, 2/27: 6:00 pm – 9:00 pm

• Jam kick-off
• Announce challenge
• Overview of human-centered design and service design
• Team building exercises
• Problem framing around the theme

Saturday, 2/28: 8:00 am – 9:00 pm
• Research, prototyping and making

Sunday, 3/1: 8:00 a.m. – 3:00 pm
• Refine ideas
• Share final concepts on Global Jam site
*Light dinner will be provided Friday. Lunch and snacks will be provided Saturday and Sunday.